Published in 1998, Suzanne Keene’s book Digital Collections addresses the impact that the developing Information Age might have on the museum industry. Most significantly, Keene recognises the potential of the World Wide Web to transform it. ‘We used to build collections of objects,’ says Keene, ‘now we can make collections of information, too.’ It is easy to see the evidence of her prediction that digital collections are of huge importance to museums. In fact, it is near impossible to justify not having a web presence these days—not being present on the web renders an institution nearly invisible. Although the museum standard software and equipment that she explains and advocates for is now out-dated, her insightful theory about building digital collections of information is still relevant. Many museums today are struggling to keep up and to make their collections available through technology, but more and more of these institutions are recognising the value of ‘virtual visitors’. Keene suggests that digital access to collections provides less inhibited access to the actual collection and the information that is usually obscured by being in storage where it is recorded on index cards and records, and only mediated via the caretaker in charge of the collection. Ultimately, Keene explains that digitizing these records makes the collection more accessible to a wider audience, and thus, more useful.